This form is for residents and small businesses who want to sign-up (opt-in), leave (opt-out) or change (opt-up or opt-down) their participation in the CCA program.   

Customers may opt-out at any time during the program without incurring fees or penalties. Customers who receive a letter in early January 2025 and who opt-out (choose not to participate) before February 2, 2025 will not be enrolled in the CCA and will receive standard electricity supply from the utility at the variable market rate.

To file a complaint with the Department of Public Service visit https://dps.ny.gov/file-complaint or call 800-342-3377.